Privacy policy.
Effective Date: [02/01/2025]
At Netevate, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, store, and share your information, as well as how we keep your data secure.
1. Information We Collect We collect information from you when you subscribe to our services, interact with our website, or engage with our customer support. The types of information we may collect include:
* Personal Information: Name, email address, phone number, mailing address, etc.
* Usage Data: Details of how you use our services, including device information, IP address, and browsing activity.
2. Use of Your Information We use the information we collect for the following purposes:
* To provide, maintain, and improve our services.
* To communicate with you regarding your account, services, and promotions (unless you opt out).
* To respond to customer inquiries and provide support.
3. No Sharing of Personal Information for Direct Marketing We respect your privacy and will not sell, rent, or share your personal information with third parties for their direct marketing purposes. This includes, but is not limited to, mobile information, email addresses, and personal identifiers.
4. Exclusion: Text Messaging Originator Opt-In Data While we do not share your personal information with third parties for marketing purposes, please note that any text messaging originator opt-in data and consent may be shared solely for the purpose of complying with applicable communication regulations. However, this data will not be shared with any third parties or affiliates for their marketing or promotional purposes.
5. Data Security We take the security of your personal information seriously and have implemented physical, electronic, and procedural safeguards to protect it.
6. Your Choices You have the right to:
* Opt-out of receiving promotional communications from us at any time.
* Request access to, correction of, or deletion of your personal data.
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date or by providing direct communication.
8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Help@netevate.com
Terms and Conditions of Service
Effective Date: [02/01/2025]
1. Introduction These Terms and Conditions ("Terms") govern the use of the SMS service (Sangoma Connect) provided by Netevate. By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
2. Service Description The Company provides a texting service that allows customers to send and receive text messages via Sangoma Connect. This Service includes but is not limited to SMS, MMS, and other messaging functionalities, subject to the terms outlined herein.
3. Eligibility To use the Service, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using the Service, you represent and warrant that you meet these requirements.
4. Account Creation and Responsibilities To use the Service, you must create an account with us. You agree to:
* Provide accurate and complete information when creating your account.
* Keep your login credentials confidential and notify us immediately if your account is compromised.
* Be responsible for all activities that occur under your account, whether or not you authorized them.
5. Use of the Service You agree to use the Service in compliance with all applicable local, state, and international laws and regulations. Specifically, you shall not use the Service to:
* Violate any laws, including but not limited to sending unsolicited messages (spam), phishing, or harassment.
* Send or facilitate the sending of any illegal, offensive, harmful, or otherwise inappropriate content via the Service.
* Attempt to interfere with, disrupt, or harm the Service or any associated systems.
6. Text Message Content and Data You are solely responsible for the content of the messages you send via the Service. You agree that:
* The Company does not monitor or edit the content of messages sent via the Service, except as required by law or for compliance with these Terms.
* You will not send any message that infringes on any third-party intellectual property rights or violates any applicable laws or regulations.
7. Pricing and Payments
* Subscription Fees: Depending on the plan you choose, you agree to pay the applicable subscription fees for access to the Service. Payment is due in advance, and charges are non-refundable except as required by law.
* Text Message Charges: Charges for individual text messages may apply based on your chosen plan or usage. Additional fees may apply for premium features such as MMS, international texts, or high-volume message sending.
* Billing and Payments: By providing your payment details, you authorize us to charge your account according to the pricing structure. If payment is not received, we reserve the right to suspend or terminate your access to the Service.
8. Service Availability and Support
* Service Availability: While we aim to provide continuous access to the Service, we do not guarantee uninterrupted or error-free service. The Service may be subject to temporary interruptions for maintenance, updates, or unforeseen circumstances.
* Support: We offer customer support during our business hours. For support inquiries, please contact us at Help@netevate.com.
9. Privacy and Data Use We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
10. No Sharing of Information for Direct Marketing We will not share or sell your personal information with third parties for their direct marketing purposes. All subscriber information collected in connection with the Service will only be used as necessary for providing the Service, billing, or as required by law.
11. Intellectual Property
* Company Ownership: All content, software, designs, logos, and other materials associated with the Service are the intellectual property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.
* License to Use: You are granted a limited, non-transferable, and non-exclusive license to use the Service in accordance with these Terms.
12. Termination of Service We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or engage in activities that harm the Service or others. You may terminate your account by notifying us in writing. Upon termination, you will remain responsible for any outstanding fees or charges.
13. Disclaimers
* No Warranty: The Service is provided "as is," without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the Service, and we disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose.
* Limitation of Liability: To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service, including lost profits or data.
14. Indemnification You agree to indemnify and hold harmless the Company, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service or violation of these Terms.
15. Governing Law and Dispute Resolution These Terms are governed by the laws of the state of Georgia, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms shall be resolved through binding arbitration in Marietta, GA, except where prohibited by law.
16. Modifications to the Service and Terms We reserve the right to modify or discontinue the Service or any portion of these Terms at any time. If we make material changes to these Terms, we will notify you by updating the "Effective Date" at the top of this page or by direct communication.
17. Miscellaneous
* Severability: If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.
* Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of the Service.
18. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:
Netevate 28 winters st, Marietta GA 30060 Help@netevate.com
404-800-0411